SHIPPING INFO

Everything you need to know about how, when, and where we deliver

Processing Time
How Delivery Works
Shipping Rates & Delivery Times
Order Tracking
Cash On Delivery
Delays & Exceptions
Incorrect Address
Questions About Your Order

1. Processing Time

All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email once your order has been shipped.

2. How Delivery Works

Order Placed

You receive an order confirmation email

Processing

Your order is packed and prepared for dispatch

Shipped

Handed to our courier partner with tracking

Delivered

Arrives safely at your doorstep

3. Shipping Rates & Delivery Times

Estimated delivery times below begin after your order has been processed and shipped.

Region	Estimated Delivery	Shipping Fee
Major Cities	2–4 business days	Calculated at checkout
Other Cities & Towns	3–6 business days	Calculated at checkout
Remote / Rural Areas	5–8 business days	Calculated at checkout

Free shipping may apply on orders above a set amount — any applicable threshold will be shown automatically at checkout.

4. Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update after dispatch.

5. Cash On Delivery

We offer Cash on Delivery (COD) on eligible orders. Please have the exact amount ready for our courier at the time of delivery. Our team may contact you by phone to confirm COD orders before dispatch.

6. Delays & Exceptions

While we do our best to meet estimated delivery times, occasional delays can occur due to weather, courier volume, public holidays, or circumstances beyond our control. We'll keep you informed if your order is significantly delayed.

7. Incorrect Address

Please double-check your shipping address before completing your order. We are not responsible for orders delayed or delivered incorrectly due to an inaccurate address. If you notice an error shortly after placing your order, contact us immediately and we'll do our best to update it before dispatch.